Question 1

How late is Yellow Diamond Raleigh Durham Taxi Cab Service open?

Accepted Answer

We operate 24 hours a day, 7 days a week, ensuring round-the-clock taxi service for our customers.

Question 2

Does Yellow Diamond RDU Taxi offer flat rates?

Accepted Answer

Yes! While we are a regulated industry, we offer flat rates for long-term weekly and monthly taxi services, package delivery, airport runs, and out-of-town trips. Call 919-729-5040 for details.

Question 3

What types of payments are accepted?

Accepted Answer

We accept cash, Yellow Diamond Taxi Gift Cards, all major credit cards, Apple Pay, and Samsung Pay. Business account holders may also opt for invoicing upon approval.

Question 4

Do you offer military discounts?

Accepted Answer

Yes! We provide a 15% discount for all active U.S. military members with a valid ID. Use promotion code MIL14 (cannot be combined with other offers).

Question 5

Are student discounts available?

Accepted Answer

Yes! Students receive a 15% discount upon presenting a valid student ID. Use promotion code STU14 (cannot be combined with other offers).

Question 6

Do seniors get a discount?

Accepted Answer

Yes! Seniors receive a 15% discount. Use promotion code SEN14 (cannot be combined with other offers).

Question 7

Does Yellow Diamond RDU Taxi offer account services?

Accepted Answer

Yes! We offer corporate and individual accounts. Apply online to receive a 15% discount on every taxi service.

Question 8

Can your taxis pick up children from school?

Accepted Answer

Yes! We transport children aged 13 and up. Kids aged 13-15 need a signed parental authorization form, which can be downloaded and submitted before pickup.

Question 9

Do your taxis accept debit cards?

Accepted Answer

Yes! Our taxis accept debit cards. You can swipe your debit card inside our taxis and have a receipt emailed to you while you are still in the taxi.

Question 10

Do your taxis accept credit cards?

Accepted Answer

Yes! We accept all major credit cards inside our taxis. We also accept credit cards over the phone. To pay by credit card over the phone, a credit card authorization form must be completed and faxed or emailed prior to receiving service.

Question 11

Can I purchase a gift certificate?

Accepted Answer

Yes! We offer digital gift certificates via email, valid for one year. Call 919-729-5040 for details.

Question 12

Do you provide out-of-town taxi service?

Accepted Answer

Yes! We offer out-of-town taxi service on demand, covering areas up to 300 miles from Raleigh-Durham.

Question 13

Do you provide child car seats?

Accepted Answer

Yes! Car seats and boosters are available upon request, but availability is limited. Customers are encouraged to bring their own for convenience.

Question 14

What is your service area?

Accepted Answer

Our primary service area is the Raleigh-Durham metro area including Raleigh, Durham, Chapel Hill, Cary, Wake Forest, Apex, Garner, Clayton, Smithfield, Fuquay-Varina, Holly Springs, Morrisville, Carrboro, Pittsboro, Efland, Mebane, Hillsborough, Burlington, Elon, Rolesville, Youngsville, Zebulon, Louisburg, Sanford, and all surrounding communities. We also provide service to and from RDU Airport for passengers traveling anywhere. Call 919-729-5040 for out-of-town destinations.

Question 15

How much does a taxi from RDU Airport cost?

Accepted Answer

RDU Airport taxi fares depend on your destination. We offer competitive flat rates for airport runs — for example, trips to UNC-CH and Duke start at $49.95, NCSU starts at $39.95, and rates vary by distance for other destinations. Visit our RDU Taxi Flat Rates page for a full list, or use our Taxi Fare Estimator for an instant quote. Call 919-729-5040 for exact pricing.

Question 16

How do I book a taxi?

Accepted Answer

You can book online using the booking form on our homepage at yellowdiamondrdutaxi.com, or call us directly at 919-729-5040. We are available 24 hours a day, 7 days a week. For immediate service call us directly. For advance reservations, online booking is available anytime.

Question 17

How far in advance should I book for RDU Airport?

Accepted Answer

We recommend booking at least 2-3 hours in advance for airport pickups. For early morning departures (before 6 AM) or late night arrivals, we strongly recommend booking the night before. We will call you 20 minutes before your scheduled pickup time to confirm.

Question 18

Do you track flights?

Accepted Answer

Yes! For RDU Airport pickups, we monitor your flight status so we can adjust your pickup time if your flight is delayed or arrives early. Please provide your airline and flight number when booking.

Question 19

Do you offer rides to concerts and events?

Accepted Answer

Yes! We provide rides to and from concerts, sporting events, weddings, and special events throughout the Raleigh-Durham area including Lenovo Center, Coastal Credit Union Music Park, Red Hat Amphitheater, and other venues. Booking in advance is recommended for large events.

Question 20

Can I book a taxi for someone else?

Accepted Answer

Yes! You can book a taxi for a family member, colleague, or guest. Simply provide their name and phone number when booking and we will coordinate directly with them for pickup.

Question 21

Do you offer wheelchair accessible vehicles?

Accepted Answer

Please call 919-729-5040 to inquire about accessibility accommodations. We will do our best to meet your needs.

Question 22

What areas do you serve outside of Raleigh-Durham?

Accepted Answer

We serve all destinations — there is no trip too far. Popular out-of-town destinations include Danville VA (Caesars Virginia Casino), South Boston VA, Rocky Mount, Smithfield, Sanford, Pinehurst, Camp Lejeune/Jacksonville NC, Wilson, and Charlotte. For any destination outside the Raleigh-Durham metro, call 919-729-5040 for a quote.

Question 23

Is there a cancellation policy?

Accepted Answer

Please call 919-729-5040 as soon as possible if you need to cancel or modify your reservation. We understand plans change and will do our best to accommodate you.

Frequently Asked Questions919-729-5040+1-919-729-5040